Support Centre

I've ordered through Deliveroo, JustEat or Uber Eats, who do I contact?

If you placed an order through one of our partners like JustEat, Uber Eats, or Deliveroo, the best thing to do is contact them directly. They have all the details of your order and will be the best people to help. You can reach them easily through the app you used to order.

Related articles

Contact Us

If you are contacting in relation to an order that's out for delivery today, please contact The Hut where you have placed your order. If you placed your order online, the contact information for your Hut will be found on your order confirmation email.

If you have placed an order with one of our partners such as JustEat, Uber Eats or Deliveroo, then please contact them directly regarding your order.




If you haven't already done so, then please check out our list of FAQ's above where you should hopefully be able to find the answer to your query.

However, if you need to contact the team, then please feel free to get in touch by chattting with us using the widget at the bottom of the page or via our web-form which can be accessed via the Email Us button below.
If you can provide a receipt or proof of purchase when contacting the team, please do so as this will help us resolve your query in a quicker timeframe.



Currently our response time is up-to 48 hours but rest assured one of our friendly customer care team will be in touch with you soon.

Submit a request
Powered by Zendesk