Support Centre

Can I Pay by Credit Card?

For sure! We take Visa, MasterCard, Maestro, Solo, Electron, JCB, Amex (but not online).

If you're ordering online you'll have to pay by card though. Until that Willy Wonka machine for sending physical things long distances is perfected - then we'll reconsider.

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Contact Us

If you are contacting in relation to an order that's out for delivery today, please contact The Hut where you have placed your order. If you placed your order online, the contact information for your Hut will be found on your order confirmation email.

If you have placed an order with one of our partners such as JustEat, Uber Eats or Deliveroo, then please contact them directly regarding your order.


In order to support all our customers as circumstances develop around COVID 19 and to comply with social distancing, we’ve moved our Customer Care online

To contact us please click on the 'Email Us' button below where our Customer Care team will get back to you.

Due to current contact volumes, our reply time is a little longer than usual and therefore it may take us up-to 3 days to reply to your query.

Thank you for your patience and understanding at this time and please stay safe.

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