Support Centre

I have a voucher but it won't work online

The terms and conditions are clearly shown on all of our vouchers. If you think your order should qualify and the voucher hasn't expired we'd suggest calling your local Hut, and they will be more than happy to help.

Related articles

Contact Us

If you are contacting in relation to an order that's out for delivery today, please contact The Hut where you have placed your order. If you placed your order online, the contact information for your Hut will be found on your order confirmation email.

If you have placed an order with one of our partners such as JustEat, Uber Eats or Deliveroo, then please contact them directly regarding your order.


If you haven't already done so, then please check out our list of FAQ's above where you should hopefully be able to find the answer to your query.

However, if you need to contact the team, then please feel free to get in touch by chattting with us using the widget at the bottom of the page or via our web-form which can be accessed via the Email Us button below.
If you can provide a receipt or proof of purchase when contacting the team, please do so as this will help us resolve your query in a quicker timeframe.



Please note that our current reply time is a little longer than usual and it may take us up-to 48 hours to reply to your query.

Submit a request
Powered by Zendesk